We at onedeerslane.com know the value of your precious time! And that’s why; we have tied up with leading international courier company DHL EXPRESS which delivers to the majority of postal codes across the globe.

We also offer free shipping for international orders.

Depending upon the location, the product is delivered to you within 1-2 working weeks after it has been dispatched from our warehouse.

 

Customs Duty for International Order

Import duties/taxes may arise on the arrival of your parcel to the shipping destination. The charges may vary as per the rules of different countries depending on the merchandise, order value, merchandise quantity, end-use, and composition of materials used to make the merchandise and is solely at the discretion of the duty officer.

Please note Custom Duty is added over and above the Shipping Cost and order value. Shipping & handling costs refer to the cost of shipping an item from the shipping location to the destination country.

We do not take any duty/taxes in advance from customers. If any such duty/taxes are applicable for your shipment, the respective courier company will directly contact you with the required information.

On receiving such information, you will have to pay the duty/taxes amount to the concerned courier company. Once paid, the service provider usually delivers the shipment to you within two working days.

 

International Returns

We do not offer merchandise Exchange or Return on orders shipped internationally. In the unlikely event that any merchandise you have received is in a damaged condition or defective, please reach out to us at info@onedeerslane.com within 48 hours of receiving the order. Our representative will guide you on this matter.

We do not accept any damage complaints after 15 days of receiving the shipment. So please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request.

Note: There might be duties/taxes applicable when you return items to us, so kindly do not ship anything back to us without writing to our customer care. We will not be liable to pay any duties/taxes arising due to return shipment.

I gladly accept returns and exchanges Contact me within 48 hours of delivery

Ship items back within: 3 days of delivery

I don’t accept cancellations after 24 hrs But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.