INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Payment Methods?

For us, your security is essential. Therefore, we can guarantee several secure payment methods.

Don’t worry, they are all equally valid and safe on our website!

-VISA

-Mastercard

-American Express

-Apple Pay

-Paypal

Unavailable Product?

We know we have really nice products but sometimes they could be unavailable at the time you want them. These products are made by external providers of Live U Lavish, therefore we cannot guarantee the date they are going to be available again 😢

You can click on “let me know when is available” and we will send you an email as soon as it’s back again.

We also recommend you to subscribe to our Newsletter, where you can find all the new things we have and what’s happening in Live U Lavish.

Do you have a physical store?

Currently, our way of selling is through the web. We have a network of local workshops where we make the products but they are not open to the public.

As we know that sometimes it is difficult to buy something without seeing it beforehand, we offer all the facilities to make any change or return in case you change your mind.

In case you have any doubts regarding a product specification, you can fill in the contact form, with the request reason “I need support to create an order”.

We hope you will be encouraged to place your order and give us the opportunity to demonstrate our quality.

Other Colours?

Some of our products are made by craftsmen who have their own colour palette. To make it easier for you to identify them, I attach two images where you can see a sample of each of the different shades of wood.

We hope you will be encouraged to place your order and give us the opportunity to demonstrate our quality.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS